We're committed to resolving your concern, fairly and on time.
Whether you have a question, need support, or want to raise a formal complaint — reach us directly below.
Get in touch directly
We are committed to resolving customer complaints in a fair and timely manner. Reach our grievance officer through any of the channels below.
Kamalpur Road, Chhutmalpur, District Saharanpur, Uttar Pradesh – 247662
Every complaint is handled with the same principles
Before you write to us, here's what governs how we treat your concern — every time, without exception.
Fair & Respectful Treatment
Every customer is heard with fairness and respect, every time.
निष्पक्ष और सम्मानजनक व्यवहार पाने का अधिकार।
Transparent Information
Clear, honest updates on your complaint — no vague answers.
सेवाओं के बारे में स्पष्ट और पारदर्शी जानकारी पाने का अधिकार।
Confidential & Secure
Your details are kept confidential and never shared without consent.
हम बिना सहमति के डेटा साझा नहीं करते हैं।
Timely Response
Every complaint is properly reviewed and resolved at the earliest.
शिकायतों के समय पर समाधान का अधिकार।
Complaint process, start to finish
Every complaint moves through the same five stages — nothing skipped, nothing left unresolved.
Submit Complaint
You raise your concern via form, call, or email.
Review
Our grievance officer reviews the details submitted.
Investigation
Relevant branch and records are checked thoroughly.
Resolution
A fair resolution is reached based on findings.
Customer Update
You're informed of the outcome directly.
Common questions, answered
Still have a question?
Our team is one call away — Monday to Saturday, during business hours.
Call 7060175475